Return & Refund Policy
Because We Care
Thank you for shopping at Wear A Billion.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Wear A Billion LLP, A/406, Shiv shakti complex, SV road, Dahisar east, Mumbai- 400068.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Wear A Billion, accessible from www.wearabillion.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to return and replace your Order within same day of order received only if the product is damaged or there is geniune fault with the product or the expected items are not same as the ordered items, the items will be replaced and not be refunded,shipping charges will be beared by the customer along with the RTO(return order charges)
The deadline for cancelling an Order is same day from the date on which You received the Goods.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement and unboxing video. You can inform us of your decision by:
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By email: contact@wearabillion.com
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By Order Query form: https://www.wearabillion.com/order-query
Only the management have the rights if incase of any major error the amount will be given back to customer in terms of WAB coins. We will reimburse You no later than 14 days from the day on which We receive the returned Goods.
Conditions for Return and replacement
In order for the Goods to be eligible for a return and replace, please make sure that:
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The Goods were received in the last 1 day(i.e same day of delivery)
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The Goods are in the original packaging
The following Goods cannot be returned:
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The supply of Goods made to Your specifications or clearly personalized.
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The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
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The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
4, Ovari Pada, Next to Vardhaman mobile store and jalaram cycle store,Opposite Trimurti studio SV road, Dahisar East, Mumbai- 400068
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a replacement without actual receipt of the Goods or proof of received return delivery.
Gifts Card
No return or reimbursement is valid on gift card purchase. No request of date extension will be entertained for the same
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
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By email: contact@wearabillion.com
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By Call: +918169701068